In this second edition Bill Rogers, master of behaviour management, shows us that being and effective teacher isn’t a result of God given gifts of charisma and presence, but can be developed through a series of specific skills and actions.
At some pointing every teacher’s career he/she will encounter the ‘hard class’. But as demanding as it may be, a difficult class does not have to dominate .
Topics include: identifying what makes a class `hard′; developing a class behaviour plan; developing colleague support; following up on disruptive students; changing patterns of bad behaviour; and assisting relief teachers and the hard class.
As well as constructive ideas and strategies, it also highlights the normality of the pressures and stress felt by teachers dealing with these classes.

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