Terms And Conditions


Making a purchase could not be easier. Just browse our Catalogue, and click on any items that you wish to buy and put them into the shopping cart. After you have finished your selection, click on "Order" and you will be asked for a few details that we need to be able to satisfy the order.
We accept credit card payment. If you are shopping from North America or anywhere else, place your order and your credit card company will convert the transaction to US Dollars or your own currency.
We accept Visa, Mastercard, Switch and Solo. We do not charge for any item until it is ready to ship. You may send your credit card information via phone, fax, snail mail or over the Internet.
If you are paying by Switch please supply the card issue number. If paying by Bank of Scotland Switch please supply the valid from date as well as the expiry date.


Contact Us
Address: 42 Ladbrooke Drive
Potters Bar
Hertfordshire
EN6 1QR
United Kingdom

Tel: 01707 642745
Fax: 01707 642745
Email: info@partnersineducation,co,uk

Opening Hours: Mon - Fri 9am - 5pm
Sat Closed
Sun Closed

Shipping And Handling
Shipping prices will be calculated taking into account the final Country, order value and weight.

Delivery Schedule We try deliver your order right away. We will normally send your order to you in 1-4 business days depending on what you order. Most products will be shipped out via Royal Mail straight away.
International orders are generally received in under 14 days.


Back Orders If your item is not in stock, we will back order for you if it is due soon. If it is not expected soon then the item will be marked 'out of stock' and you would then have to re-order.

Tax Charges All charges are inclusive of any VAT applicable

Credit Card Security Please be aware our site is 100% secure and Payments powered by Sagepay for secure card payments, we are 100% PCI DSS compliant.
We know of no documented cases of credit card fraud using our shopping system over the Internet. All credit card numbers are encrypted in the software when the order is placed using 128 bit encryption. They are not held in clear text on any web site.

Guarantee We guarantee your satisfaction. You must be 100% satisfied or your money will be refunded.
Order Cancellations For most items, you have the legal right to cancel your order within 7 working days of receiving the goods.

Order cancellations must be made in writing, quoting your order number, within 7 working days beginning the day after the day on which the item is delivered.


Returns If you are not completely satisfied with the goods, then simply return them to us at any time within 14 working days of receipt. If you notify us of your wish to cancel your order or return the goods within 7 working days from the day after you receive them we will issue a full refund including postage and packaging, or an exchange. After 7 working days we will refund the cost of the order minus the postage and packaging charge paid. The costs of returning goods to us shall be borne by you.

The item is your responsibility until it reaches us. For your own protection, we recommend that you send the parcel back to using a delivery service that insures you for the value of the goods as we cannot be held responsible for items damaged or lost in the post.


Reaching Us If you need to reach us, please email us on info@partnersineducation, alternatively, you can call on 01707 642745 (International +44 <phone without first zero>) or write to us at 42 Ladbrooke Drive, Potters Bar, Herts, EN6 1QR.